Privacy Policy

ClurQ ("ClurQ", "we", "us") provides an enterprise AI interviewing platform. This Privacy Policy explains what personal data we collect, why we collect it, and the rights you have over it.

• ●Legal entity: [REGISTERED COMPANY NAME]
• ●Registered address: [REGISTERED ADDRESS]
• ●Company / registration number: [CIN / REG. NO.]
• ●Privacy contact: contact@clurq.comCopied

Our responsibilities depend on whose data is involved.

• ●We are a controller for data about our own website visitors and business contacts — for example someone requesting a demo, or browsing clurq.com.
• ●We are a processor for candidate interview data. When an employer uses ClurQ to interview candidates, that employer is the controller and decides why the data is processed. We handle it on their documented instructions under a data processing agreement.

If you are a candidate and want your interview data corrected or erased, the fastest route is usually the employer who invited you. You can also contact us and we will route the request.

From website visitors. Pages viewed, approximate location derived from IP address, device and browser type, referring site, and information you enter into forms (name, job title, work email, company, company size, hiring volume, and anything you type into the message field).

From interview candidates. Where an employer runs interviews through ClurQ, we process on their behalf: your name and contact details, the audio and video recording of the interview, the transcript, your answers, and the resulting competency scores and written reasoning. We also process integrity signals used to detect scripted or proxy interviews.

• ●To provide the service — running interviews, generating scorecards, returning results to the employer. Basis: performance of a contract, or the employer's instructions where we act as processor.
• ●To respond to enquiries — answering a demo request or sales question. Basis: your request, and our legitimate interest in responding to it.
• ●To keep the service secure and honest — fraud, abuse, and integrity checks. Basis: legitimate interests.
• ●To improve the product — aggregated and de-identified usage analysis. Basis: legitimate interests.
• ●To meet legal obligations — tax, accounting, and lawful requests. Basis: legal obligation.

We do not sell personal data. We do not share interview data with other customers, and we do not use candidate interviews to train models without explicit consent.

ClurQ scores interviews using automated analysis. That scoring is designed to be reviewable rather than opaque: every score carries written reasoning tied to specific moments in the interview, alongside the recording and transcript.

• ●CQ does not reject anyone. It evaluates and recommends. A human at the employer makes every hiring decision and can overrule any score.
• ●Evaluation criteria are derived from the role and the evidence given, not from demographic characteristics.
• ●Where the law gives you a right to human review of an automated decision, that right is honoured — contact the employer, or us, and a person will review it with the evidence attached.

We use a small number of cookies and similar technologies.

• ●Strictly necessary — needed for the site to work and to remember your cookie choice. These cannot be switched off.
• ●Analytics — we use Google Tag Manager and Google Analytics to understand which pages are useful. These tell us how the site is used in aggregate.

You can clear or block cookies in your browser at any time; the site will still work. Browser-level controls such as "Do Not Track" and Global Privacy Control signals are respected where we are required to honour them.

• ●The employer who invited a candidate, for interviews we process on their behalf.
• ●Service providers who help us run the platform — cloud hosting, communications, analytics, and AI model providers — under contract, and only to provide the service to us.
• ●Integrations you enable — where an employer connects their ATS or HRMS, results flow into that system at their instruction.
• ●Authorities, where we are legally required to disclose, or to establish or defend legal claims.
• ●A successor, if the business is merged or acquired — with notice, and subject to this policy.

We operate internationally, so personal data may be processed in countries other than your own. Where data moves across borders we rely on recognised safeguards — such as standard contractual clauses, adequacy decisions, or equivalent local mechanisms — and we contractually require the same protections from our providers.

Data residency options may be available on enterprise agreements. Ask your ClurQ contact.

• ●Interview data: retained for the period the employer configures, then deleted. Employers control retention and deletion in their own settings.
• ●Demo and enquiry data: kept while we are in contact and for a reasonable period afterwards, unless you ask us to delete it sooner.
• ●Records we must keep by law — invoices and similar — are retained for the statutory period.

• ●Encryption in transit (TLS 1.2 or above) and at rest (AES-256).
• ●Role-based access control, single sign-on support, and least-privilege defaults.
• ●Audit logging of configuration, scoring, and sign-off events.
• ●Security controls aligned to the SOC 2 and ISO 27001 frameworks. Current certification status and full documentation are available under NDA.

No system is perfectly secure, but if a breach affects your personal data we will notify you and the relevant regulator where the law requires it.

Depending on where you live, you may have some or all of the following rights: access a copy of your data; correct it; delete it; restrict or object to how it is used; receive it in a portable format; withdraw consent; and, in some regions, ask that it not be sold or shared (we do not sell it).

To exercise any of these, email contact@clurq.comCopied. We will verify your identity before acting, and respond within the period required by your local law. Exercising these rights will never trigger discriminatory treatment.

If you are unhappy with our response, you may complain to your local data protection authority.

ClurQ is a business tool intended for adults in professional hiring processes. It is not directed at children, and we do not knowingly collect data from anyone below the age of majority in their jurisdiction. If you believe a child has provided data, contact us and we will delete it.

We may update this policy as the product and the law change. The "Last updated" date at the top always reflects the current version. Material changes will be signalled on this page, and where required we will notify you directly.

Questions about privacy, or a request about your data:

• ●Email: contact@clurq.comCopied
• ●Post: [REGISTERED COMPANY NAME], [REGISTERED ADDRESS]
• ●Data protection representative / DPO (if appointed): [NAME AND CONTACT]